RULES
You must keep your ticket during your visit.
Follow the instructions of our personnel on site.
Use the standard entrance and exit doors. Use the emergency exits only in case of emergency.
It remains forbidden the access to the park with food.
Do not eat, drink, or smoke inside the facilities. Use the designated areas.
Smoking is allowed in open spaces with the exception of the Dolphinarium and areas with large crowds.
Pets are not allowed with the exception of guide dogs for special-needs visitors.
Swimming in the ponds is not allowed.
Professional filming and photography without authorization are not allowed.
Tickets are not refundable except in case of cancellation of the show or activity.
The company is not responsable of lost ítems in the premises.
The company can change the schedule of activities, projections, and exhibits.
The company will take pictures of those customers requesting the service. These photos are only meant to be a souvenir and are destroyed at the end of day.
You must follow the instructions of each of the buildings.
MINORS MUST BE ACCOMPANIED BY AN ADULT
PETS ARE NOT PERMITTED TO ENTER
The only animals permitted to access the complex are guide dogs or assistance dogs with the corresponding distinction, as indicated by law of the Valencian Community 12/2003 of the 10th of April.
SMOKING IS PERMITTED IN THE OUTDOOR AREAS OF THE CENTRE
BRINGING FOOD INTO THE COMPLEX IS NOT PERMITTED
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