The Museu de les Ciències is the first centre in Spain to receive the 'Safe Tourism Certified' seal

Jun 5, 2020

This recognition certifies the implementation of a system for the prevention of health risks related to COVID-19. 
The Museu de les Ciències is the first centre in Spain to receive the 'Safe Tourism Certified' seal

The Museu de les Ciències and the Hemisfèric have obtained the 'Safe Tourism Certified' seal created by the Institute for Spanish Tourism Quality (ICTE), which recognises that its facilities comply with the recommendations included in the guide 'Measures for the reduction of the transmission of the coronavirus SARS-Cov-2'.
The health and hygiene measures certified by the 'Safe Tourism Certified' seal assure the safety of both - our own workers in the Ciutat de les Arts i les Ciències and that of the tourists who visit it.

The document 'Measures for the reduction of the transmission of the coronavirus SARS-Cov-2' has been prepared by the Committee of Experts created by the ICTE in collaboration with the Spanish National Committee of the International Council on Monuments and Sites (ICOMOS), MACBA, MUSAC, MARQ, MuBBla, the Museu de les Ciències itself, Museo de la Evolución Humana – Yacimiento de la Sierra de Atapuerca, Museo Lázaro Galdiano, Museo Medieval de Lorca, Museo Nacional Centro de Arte Reina Sofía and the Museo Nacional Thyssen Bornemisza.

The tourism seal is cross-cutting, encompassing 21 subsectors, and businesses, organisations and tourism resources can apply for it as a guarantee and certification of the implementation of the System for the Prevention of Health Risks related to COVID-19, a badge that could be obtained after having passed an audit conducted by independent companies, as has been the case of the Ciutat de les Arts i les Ciències, the first institution to have received this recognition.

Reopening plan

The reopening of the Museu and the Hemisfèric to the public on Monday 1 June was done according to the guide of the ICTE. Among other safety measures, which include targeted training for the staff, numerous gel dispensers have been placed in the public use areas of the complex, available at the entrances and various points in the facilities. The public service areas have protective screens.

In the Museu de les Ciències, as well as in the various closed spaces in the exhibition area, capacity is monitored with person-counting cameras. A route for visitors has been designed to allow a tour without agglomerations of people, and the entrances and exits of the Museu have been clearly marked, as have the safe distances and one-way paths to avoid flows of visitors crossing.

In the Hemisfèric the seating has been reduced to 42 in order to maintain social distance, and the seats have been suitably marked so the spectators know which seats they can occupy. In the 3D screening sessions, audience members have at their disposal 3D glasses, properly disinfected and sealed in individual bags at the end of each session to guarantee their hygiene. In addition, the frequency of the cleaning of the auditorium between sessions has been increased, and includes the disinfection of the seats and handrails.