RULES OF OCEANOGRÀFIC
You must keep your ticket during your visit.
Follow the instructions of our personnel on site.
Use the standard entrance and exit doors. Use the emergency exits only in case of emergency.
It remains forbidden the access to the park with food.
Do not eat, drink, or smoke inside the facilities. Use the designated areas.
Smoking is allowed in open spaces with the exception of the Dolphinarium and areas with large crowds.
Pets are not allowed with the exception of guide dogs for special-needs visitors.
Swimming in the ponds is not allowed.
Professional filming and photography without authorization are not allowed
Tickets are not refundable except in case of cancellation of the show or activity.
The company is not responsable of lost ítems in the premises.
The company can change the schedule of activities, projections, and exhibits.
The company will take pictures of those customers requesting the service. These photos are only meant to be a souvenir and are destroyed at the end of day.
You must follow the instructions of each of the buildings.
Exhibitions / exhibitions must be visited well in advance to facilitate access to them.
You must check the Oceanogràfic Information Point to exit and re-enter the site.
The use of camera flash is not allowed.
It is not allowed to touch or hit aquariums and throw objects or food at animals.
Access with food is not allowed.
The use of selfie sticks and underwater cameras is not allowed.
The Red Sea Auditorium is a facility for holding different events / exhibitions and may remain closed for organizational reasons.
You will have to prove the discounts / gratuities in the ticket offices and / or lathes of access to the enclosure.
It is not allowed to access with drones or fly over the Oceanogràfic (Royal Decree 1036/2017)