1. It is necessary to  comply with the general rules of the City of Arts and Sciences.
2. For safety reasons, it is not possible to access the screening room once the session has begun, you lose of your right of admission.
3. Entry is not recommended for pregnant women, children under the age of 4 and people with vertigo, hearing, or heart problems or a pacemaker.
4. It is forbidden to film or record the show.
5. Tickets will be sold up until five minutes before the start of the session.
6. The seats are not numbered and it is recommended to be 15 minutes before starting the session.
7. The hall has a limited capacity. It is necessary to report the number of people with reduced mobility in advance, in order to book the spaces that are properly equipped.
8. For technical reasons, the room will remain at a temperature of between 19 and 21 degrees centigrade.
9. If you need to leave the room during the screening, use the doors located in its upper part. In case of any difficulty, contact staff in the room.
10. If anyone experiences discomfort during the screening, we recommend closing your eyes. The feeling of dizziness will disappear immediately.
11. Children under the age of 12 are not permitted to enter unless accompanied by adults responsible for their safety.
12. If necessary, 3D glasses and/or headphones are collected in the anteroom, before heading inside the room. Handle 3D glasses and headphones with care, using them correctly and avoiding any damage to them. They only function in this room. They are to be returned upon exiting the room. In the event that they are returned with any damage it is necessary to pay 10 Euros per broken glasses part / headphone.


1. Disinfect your shoes on the mats at the entrance to the buildings.
2. Mandatory use of the mask as established by legal regulations. (For the exceptions contemplated in Art. 6.2 of Royal Decree Law 21/2020 of June 20th for the use of a mask, you must contact our telephone service staff prior to the visit (96 197 46 86) so that they can refer in advance the certificate or medical report that proves the illness or respiratory distress)
3. Wash your hands with disinfecting gel. Available at the entrances and on the floors.
4. Observe the minimum social distance recommended.
5. Follow the routes marked inside the facilities, as well as the entrance and exit of the buildings.
6. At the end of the screening, leave quickly to facilitate the cleaning of the screening room. 
7. Deposit used masks in the bins indicated for that purpose, respecting the environment.
***The Museum exhibition modules, as well as the 3D glasses and helmets of the Hemisfèric are permanently cleaned and disinfected according to sanitation standard procedures certified by an external company (KAIZEN audit and certification SL) in accordance with the protocols and guides of good practices for the Prevention of Contagions of COVID-19, approved and published by the health authorities